Date last modified:December 20, 2019
Your privacy is important to us. At EuroPharma, Inc. we are committed to maintaining the privacy and accuracy of your personal information and to protecting such information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
- How we collect your personal information
- What personal information is collected
- Why and how your personal information is used
- How your personal information is protected
- Disclosure of personal information to outside parties
- Your rights regarding the personal information collected
How is Personal Information Collected?
Cookies and Other Tracking
EuroPharma, Inc. collects information, and authorizes our third party vendors to collect information, about our users on our site and for other services. Common tracking tools are used to collect this information. These tools may include Cookies, Pixels, and other similar technologies.
EuroPharma, Inc. and others use a technology commonly known as a "cookie," which is a small data file our server places on your computer or mobile device to recognize your device and provide personalized features and advertisements. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information. Through cookies, we are able to collect information that we use to improve our websites and mobile applications, improve your overall experience on them, and personalize your experiences and advertisements. For example, through cookies, we can keep count of return visits to our website or our advertisers' or partners' websites, collect and report on aggregate statistical information, authenticate your login credentials, and manage multiple instances of our websites in a single browser. We may also collect other data through cookies, such as the page or website that referred you to us, and your current IP address. The cookies we place on your hard drive are known as "first-party cookies" and any cookies placed by third parties are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Behavioral Advertising on Third-Party Websites:
What Personal Information is Collected?
The Web browser information sent and recorded may include your Web request, Internet Protocol (IP) address, browser type, URLs, landing pages, the amount of time spent on particular pages, the dates and time of your request, device information, location information, products you viewed, searched for, or recently purchased, the phone number you used to call us, and one or more cookies that may uniquely identify your browser. During some visits to our Web site, we may use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (i.e. scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
When you place an order or create an account, you may share different types of personal information with us such as your name, shipping/billing address, email address, phone number, payment information, and survey response data. If you sign up as a member of our Affiliate Program, we may also collect information about your business such as your (or your organization’s) name, email address, street address, phone number, tax identification number, and information about your website (i.e. the URL).
We may also collect information that you publicly post on our social media pages such as our Facebook®, Instagram®, or YouTube® pages. EuroPharma, Inc. does not knowingly collect any personal information from children under 18 years of age. If you are under 18, you may only use this site with the consent and involvement of a parent or guardian. How is Your Personal Information Used?
When you do provide us with personal information we may use that information to fulfill your requests for products or to help personalize our offerings to you. We also use your personal information to support our business functions, such as fraud prevention, marketing, and legal functions. Some examples are listed below:
- To process and fulfill orders
- To register and service your account
- To process payment
- To provide you with a service
- To improve customer service
- To better understand your needs and how we can improve our products
- To respond to reviews, comments, or other feedback you may provide to us
- To send you emails to notify you of your order status, any company news, product updates, promotions, etc.
- To administer surveys or market research
- To undertake statistical analysis and research, and for demographic profiling purposes
- To carry our other purposes which are disclosed to you and to which you consent
Personal information collected by EuroPharma, Inc. is never sold.
How do we Protect Your Personal Information?
EuroPharma, Inc. takes reasonable steps to protect personal information. EuroPharma, Inc. uses technologies and processes such as access control procedures, network firewalls, and physical security. These technologies and methods increase the security and privacy of information traveling to, from, and within the EuroPharma, Inc. network. EuroPharma, Inc. also safeguards personal information from unauthorized access. Only authorized EuroPharma, Inc. employees, service provides, or agents carrying out permitted business functions are authorized to access personal information.
Although we have excellent security measures in place, no data transmission over the Internet is one hundred percent secure. As a result, we cannot guarantee the security of any information you submit to our Site.
Is Any of Your Personal Information Disclosed to Outside Parties?
EuroPharma, Inc. does not sell your personal information to an outside party. EuroPharma, Inc. does share your personal information with service providers that assist with our business activities, including payment card processors, shipping carriers, marketing partners, coupon delivery vendors, data enhancement services, and companies that help us improve our products and services. We do not allow service providers to share or use your personal information for any purpose other than providing the contracted services on EuroPharma, Inc.’s behalf. Additionally, we require our service providers to keep your personal information secure.
EuroPharma, Inc. may share your personal information in other circumstances as required by law or if we believe sharing the personal information will help protect the safety, property, and rights of our customers, associates, and other persons.
Third Party Websites
Some applications on this Web site are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. Visitors should consult the other Web sites’ privacy policies as EuroPharma, Inc. has no control over information that is submitted to, or collected by, these third parties. Each third party Web site is solely responsible for its own privacy practices and policies.
Your Privacy Choices: Opt-Out
We offer you various ways to opt-out of receiving certain communications from us. If you would like to opt-out of receiving email marketing communications from us, you may click the “Unsubscribe” link found at the bottom of EuroPharma, Inc. marketing emails that we send and follow the easy instructions to opt-out, or you may click the "Update your preferences" link to update your email settings. If you would like to opt-out of receiving marketing phone calls, you can inform the agent with whom you speak that you would like to be placed on EuroPharma, Inc.’s "Do Not Call" list. If you wish to be removed from the list of customers who receive direct mail and other EuroPharma, Inc. advertisements through the mail, contact us by any of the following methods: Phone: 877-565-5955; U.S. Mail: EuroPharma, Inc. 955 Challenger Drive, Green Bay, WI 54311. Please be sure to include your full name and mailing address that you would like removed from our postal mailing list. Please allow sufficient time for your preferences to be processed and updated.
Online and Display Advertising:
To learn some of the ways that you can opt-out of targeted online and display advertising, see the section above titled “Cookies and Other Tracking” for more information.
What are Your Rights?
If you want to update or modify your personal information please contact us by calling 877-565-5955.
If you reside in California, you have the right to request the personal information collected, what the personal information collected was used for, and what third parties the personal information was shared with for the preceding calendar year. This request can be made twice per calendar year. As a California resident, you also have the right to request deletion of your personal information from EuroPharma, Inc. and affiliated third party service providers. To submit a request, please click here or call 877-575-5155.